Refund Policy
At EcomShivam, we strive to provide high-quality digital products and services. Please read our refund policy carefully before making a purchase.
1. Digital Products (Ebooks, Guides, Courses)
All our digital products are delivered instantly after payment.
Due to the nature of digital content:
❌ No refunds will be provided once the product has been downloaded or accessed.
If you face any technical issue in accessing or downloading the product, please contact us within 24 hours at support@ecomshivam.in, and we will assist you.
2. Services (Ads Setup, Account Handling, Listings, Shopify, etc.)
For any services purchased:
Payments are non-refundable once the work has started.
If a refund is considered in exceptional cases, it will be at our sole discretion based on the amount of work completed.
3. Dropshipping / Partnership Fees
Any onboarding, setup, or partnership fees are non-refundable, as they involve resource allocation and planning.
4. Physical Products (If Applicable)
If we sell physical products:
Refunds/replacements will be considered only for damaged or incorrect items.
You must report such issues within 24 hours of delivery with proof.
5. Cancellations
Orders or services cannot be cancelled once processing has begun.
6. Contact for Refund Issues
For any refund-related concerns, contact us at:
📧 support@ecomshivam.in
We aim to resolve genuine issues as quickly as possible.
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